As a Digital Content Manager, you will use your advanced knowledge of web and mobile communication strategies to help our client meet their strategic goals. You will be a significant contributor to large digital projects, informing the overall approach, budget and timeline. You will work in a fast-paced environment that requires great attention to detail and the ability to maintain a positive relationship with clients. You must enjoy great linguistic skills in Arabic and English, using proper grammar and applying creative writing methodologies.
Responsibilities
Serve as the primary client liaison for digital content-related tasks and activities on a day-to-day basis
Lead digital media management, including website, email subscription services, social media channels, and public inquiry response
Develop and manage project schedules using project management tools, keeping management apprised of progress, changes, and potential obstacles
Collaborate with an interdisciplinary team of content producers, web developers, and strategists to determine type, quality and quantity of content needed for digital channels
Delegate and manage project tasks among a team of content producers and editors
Edit/proofread digital health and science content, including webpages as well as online products such as newsletter articles, fact sheets, press releases, leadership messages, feature stories, and social content and incorporating best practices and ensuring consistent voice
Ensure all deliverables are quality and free of errors
Contribute knowledge about content strategy to the team’s overall digital strategy, including identifying needs and proposing solutions
Support special projects on an as-needed basis
Plus Skills
Experience working in a government contracting environment
Knowledge of web content strategy and best practices, including SEO and metrics analysis
Experience working in Drupal and Joomla
Basic knowledge of HTML
Knowledge of Section 508 compliance and remediation
Experience working with creative and graphic design teams
Must Have
Bachelor’s degree in English or Arabic, communications, journalism, or related field, or other bachelor’s degree with equivalent relevant work experience
Five to seven years of experience, at least three of which include managing editorial projects, websites, and social media content
Superb client management and customer service skills, including producing clear, error-free correspondence and the ability to articulate strategies and solutions in meetings
Experience writing and editing IT content for a variety of audiences and outlets
Ability to work comfortably under pressure and to organize, track, and manage multiple tasks and deadlines, including development of project schedules and timelines
Understanding of content strategy and familiarity with web and digital writing best practices.
Ability to learn quickly, to respond/react quickly to changing priorities, and to be dedicated to completing all tasks
Familiarity with plain language, web content best practices, and use of editorial style guides
Ability to solve problems quickly and creatively
Experience using content management systems to update website content
Familiarity with graphic design tools such as Adobe Creative Suite